Terms and Conditions
Last updated: 3 September 2026 · Version 2
1. Acceptance of terms
By downloading, installing, accessing, or using Rinelo (the "Service"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, you must not use the Service. These Terms form a legally binding agreement between you and the operator of Rinelo. Your continued use of the Service after any changes to these Terms constitutes acceptance of those changes.
2. Eligibility and accounts
You must be at least 13 years old to use Rinelo. If you are under the age of majority in your jurisdiction, you may only use the Service under the supervision of a parent or legal guardian who agrees to these Terms. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. Accounts created with false information, by automated means, or for impersonation or harassment may be suspended or terminated without notice.
3. Description of service
Rinelo is a shared calendar application that allows users to create personal and shared calendars, invite members, schedule events, set reminders, upload attachments, post comments, and manage activity logs. Some features are only available to Pro subscribers or members of Pro-owned calendars, as described in these Terms and in the app. We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.
4. Subscription and billing
Rinelo offers free and Pro subscription plans. Pro plans and storage add-ons are billed in advance on a recurring basis as selected by you. All payments are processed securely through our payment providers. Subscription fees are non-refundable except where required by applicable law. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period, after which Pro features may be restricted. Free accounts may display advertising banners within the app.
If a scheduled payment fails or is not received, your account will enter a past-due state. While past due, Pro features may be restricted but your account data will remain accessible for 30 days from the missed payment date so you can update your billing details, settle the outstanding balance or export your information. If payment is not received within 30 days, we may suspend or terminate your account and permanently delete your account data, calendars, events, shift records and personal information. Once deleted, this data generally cannot be recovered.
5. Acceptable use
You agree not to use Rinelo to upload, store, share, or transmit any content that is illegal, harmful, abusive, harassing, defamatory, obscene, infringing, fraudulent, or otherwise objectionable. You may not use the Service to distribute malware, spam, or unsolicited communications, or to interfere with the security, availability, or performance of the Service. We reserve the right to investigate and take appropriate action, including suspension or termination, against any account that violates these rules.
6. Content, data, and ownership
You retain ownership of any content, photos, files, comments, and other materials that you upload or create using Rinelo ("Your Content"). By uploading Your Content, you grant us a limited, non-exclusive, worldwide licence to host, store, display, and transmit Your Content solely for the purpose of operating and improving the Service. We do not sell your personal data. You are solely responsible for ensuring that Your Content does not violate any third-party rights or applicable laws.
7. Privacy
Your use of the Service is also governed by our Privacy Policy. By using Rinelo, you consent to the collection, use, and sharing of your information as described in that policy. We take reasonable measures to protect your data, but no internet-based service can be guaranteed to be completely secure.
8. Shared calendars and member permissions
Calendar owners control who is invited and what permissions each member receives. Owners may grant or revoke access, assign administrative roles, and set visibility restrictions. Members invited to a Pro-owned calendar may be able to use Pro features within that calendar, but this does not grant them a personal Pro subscription or the right to create additional Pro calendars. You are responsible for the conduct of members you invite.
9. Termination and data deletion
You may delete your account at any time through the app settings. We may suspend or terminate your account immediately if you breach these Terms, if your conduct harms the platform or other users, if required by law, or for any other reasonable business purpose. Upon termination of your account for any reason, your access to the Service will cease and your data, including calendars, events, comments, attachments, and activity logs, may be permanently deleted from our systems. Once deleted, this data generally cannot be recovered. We strongly recommend that you export or back up any important information before deleting your account or if you believe your account may be terminated.
10. Disclaimer of warranties
Rinelo is provided on an "as is", "as available", and "with all faults" basis, without warranties of any kind, whether express, implied, statutory, or otherwise, to the fullest extent permitted by applicable law. We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, non-infringement, and any warranties arising out of course of dealing, usage, or trade practice. We do not warrant that the Service will be uninterrupted, timely, secure, error-free, virus-free, or that any defects will be corrected. We do not warrant that the results obtained from using the Service will be accurate, reliable, or suitable for your purposes. You assume all risk for your use of the Service and any content, data, or materials transmitted, stored, or processed through it.
11. Limitation of liability
To the maximum extent permitted by applicable law, the operator of Rinelo, its affiliates, directors, officers, employees, agents, contractors, licensors, and suppliers (collectively, the "Protected Parties") will not be liable to you or any third party for any direct, indirect, incidental, special, consequential, punitive, exemplary, or aggravated damages, including but not limited to loss of profits, revenue, savings, data, goodwill, reputation, business interruption, business opportunity, anticipated savings, use, or other intangible losses, whether arising in contract, tort (including negligence), strict liability, or any other legal theory, even if the Protected Parties have been advised of the possibility of such damages.
Without limiting the foregoing, the Protected Parties will have no liability for: (a) any loss, corruption, deletion, or unauthorised access to your data, calendars, events, comments, attachments, activity logs, or any other content you upload or transmit through the Service; (b) any errors, mistakes, inaccuracies, or omissions in the Service or in any content available through it; (c) any personal injury, property damage, or other harm resulting from your access to or use of the Service; (d) any conduct or content of any third party, including other users, calendar members, or invitees; (e) any failure, delay, or interruption caused by events beyond our reasonable control, including but not limited to internet outages, telecommunications failures, power failures, strikes, riots, fires, floods, earthquakes, epidemics, pandemics, acts of God, war, terrorism, government action, or labour disputes; and (f) any decision made or action taken by you in reliance on the Service or any information provided through it.
In any event, the total aggregate liability of the Protected Parties for all claims, damages, losses, and causes of action arising out of or relating to these Terms or your use of the Service, whether in contract, tort (including negligence), or otherwise, will not exceed the greater of: (a) the amount you have paid to us for access to or use of the Service in the twelve (12) months immediately preceding the event giving rise to liability; or (b) one hundred Australian dollars (AUD $100) or the equivalent in your local currency. This cap applies regardless of the number of claims or whether multiple claims exceed the cap. Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you to the extent prohibited by mandatory law.
12. Indemnity
You agree to indemnify, defend, and hold harmless the Protected Parties from and against any and all claims, demands, actions, proceedings, investigations, damages, losses, liabilities, costs, and expenses (including reasonable legal fees, court costs, expert fees, and settlement amounts) arising out of or relating to: (a) Your Content, including any content you upload, post, share, transmit, or store through the Service; (b) your access to or use of the Service, including any calendar you create, manage, or participate in; (c) your breach or alleged breach of these Terms or any applicable law, regulation, or third-party right; (d) your negligence, misconduct, or fraud; (e) any dispute between you and another user, calendar member, or invitee; (f) any unauthorised use of your account or credentials; and (g) any damage to third parties caused by you through the Service.
You agree to cooperate fully with us in the defence of any such claim. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you agree not to settle any such matter without our prior written consent. This indemnity obligation survives the termination or expiration of these Terms and your use of the Service.
13. Release
To the fullest extent permitted by law, you hereby release the Protected Parties from any and all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any dispute you have with any other user, member, invitee, or third party in connection with the Service. If you are a resident of a jurisdiction that does not recognise a general release, you agree to release the Protected Parties to the maximum extent permitted by the laws of that jurisdiction.
14. Governing law and disputes
These Terms are governed by the laws of the jurisdiction in which the operator of Rinelo is based, without regard to conflict-of-law principles. Any dispute arising from these Terms or the Service will be resolved exclusively in the courts of that jurisdiction, unless otherwise required by mandatory consumer protection laws in your country of residence.
15. Changes to these terms
We may update these Terms from time to time. If we make material changes, we will notify you through the app or by email where possible. Your continued use of Rinelo after the changes become effective means that you accept the updated Terms. If you do not agree to the revised Terms, you must stop using the Service and delete your account.
16. Third-party services
Rinelo may integrate with or link to third-party services, such as map providers or payment processors. Your use of those services is governed by their own terms and policies. We are not responsible for the content, practices, or availability of any third-party services.
17. Contact
If you have any questions about these Terms, please contact us through the Help & Support section in the app.