Troubleshooting
Fix shared calendar app access, missing updates and attachment problems by checking the selected calendar, permissions and account storage.
An event saved to the wrong calendar
Events always save to the calendar that is currently selected. Check the calendar name at the top before adding, and switch calendars from the Calendars list.
I cannot comment or attach photos
Comments and attachments are available on Free and Pro, but calendar permissions still apply. Check Members for your access. For uploads, check the account storage meter is not full; a view-only share link does not allow comments or uploads.
Changes are not showing on another device
- Check that both accounts have access to the same shared calendar and the relevant labels.
- Check the internet connection. If you are using a view-only link, open or refresh it to see saved changes.
Still stuck?
Send us a message from the Contact support page inside the app and we will look into it.